Retail Associate Personality Test Solved & Explained

Retail Associate Hiring Process

Retail Associate, Sales Professionals, Sales Clerk or Sales Associate are typically responsible for assisting customers as they shop within a store. Their duties include greeting customers, answering questions related to the merchandise and store policies and locating items for customers.

Hiring process for retail associate typically takes three to four weeks. Upon receiving an application, company hired recruiter or human resources representative screens your resume and cover letter as well as submitted application and reaches out directly to those who match the qualifications and availability of the open position.

There is a background and drug test you might see as part of the hiring process which confirms your credit history, criminal background and continued candidate interest in the position and then schedules an onsite interview.

Very frequently you might be asked to complete an assessment test to determine your fit for the position. This is one of the most challenging steps in the hiring process so make sure to take timed practice tests, track your scores, and ensure you get noticed. Get prepared for your test today and apply with confidence.

Next step is the interview with the hiring manager and determines your ability to perform the position successfully and your fit with the company and team. Usually, candidates receive standard interview questions, such as asking you to talk about your greatest strengths and weaknesses.

If the interview goes well and the candidate is determined to be the best fit, they receive an offer of employment offer and negotiate the benefits and start date on the job


What is Personality Assessment Test

Modern jobs require cognitive skills and to hire knowledge workers employers are testing candidates in these skills because they refer to your ability to work together as part of the team and solve challenging tasks more effectively and creatively.

Personality Assessment Tests are used during hiring process to determine candidate's ability to solve conflict situation, determine fit into the team, provide flexibility during interactions, and provide creative path forward that is win-win for everyone. They can also be used to calculate individual's motivations, preferences, interests and style of interacting with people and situations to compare it with other team members as well as with other candidates competing for the same position.

How Personality Tests are Used During Hiring?

Finding candidates with the right personality helps companies to learn more about the candidate and to determine how easy it is to train the candidate and assess possibility for future growth and promotion. Organizations use personality tests for:

  • Hiring Decisions - hiring manager or HR might choose to test job candidate before hiring  to ensure candidate is a good fit for the position.
  • Growing Talent inside the organization - for example some companies use the test before making decision to promote the candidate for the position inside the organization
  • Determine Levels of Motivation - for example, if your company is looking to implement a new system or technology it might be helpful to assess people on their interests and motivations related to new technology.
  • Determine Promotions Potential - very frequently organizations need to be able to assess analytical skills and cognitive abilities to determine if person is the right for for the current position and future promotions. Very often tests can help you to uncover values and interests that are fundamental to overall career satisfaction.

Are Personality Tests Accurate?

Personality testing for employment are designed to protect company's culture by ensuring that the chosen candidate is aligned with the organization's values and needs. However, personality tests is not the only tool used to assess employment candidates and other assessment test as well as results of the in-person (or online meeting based) interview results are used to select the very best candidate

While some job candidates find personality tests to be incredibly accurate describing their personality, others do not see an exact match. Since individual's personality is difficult to measure and it changes over time, tested frameworks and personality assessments are typically considered a great tools for gaining a deeper perspective about employment candidates behaviors.

Personality assessments typically use questionnaires to measure personality traits and human behavior and help people better understand themselves and others. Using tests, such as the DISC assessment, MBTI, Enneagram, or Big Five for employment can help ensure that the candidates best suited for a role are chosen.

How Employers Use Results of Personality Tests

Personality Assessment Tests results can help HR, hiring manager or recruiters to determine if candidates who best fit a position. Analytical skills, personality, verbal reasoning and aptitude and knowledge tests are particularly useful here

How to Prepare for Personality Assessment Test

One of the most useful recommendations to prepare for employment assessment test is to practice beforehand. Ask the HR or hiring manager if they use their own test or whether test is administered by a third party vendor. Even though you would never know about what exact questions you will be asked throughout the testing process, when practicing the similar test you will become familiar with the types of questions you will be presented with the time constraints which will make your practice extremely realistic and will get your ready for the real test.

Traits Assessed on Personality Test

Most of personality tests focus on leadership traits are essential qualities that make effective team members in the workplace. The most desired qualities involve soft skills rather than technical knowledge or industry-specific experience, making leadership traits critical in nearly every occupation:

  • Servant Leadership & Accountability: desired workers in the modern economy take full responsibility for their team’s performance, whether the outcome is good or bad. As a leader, you should aim to praise your team when they perform well and provide constructive criticism to help them improve. It’s also important for you to take responsibility when you have made a bad decision or done something unfavorable. We are all human and prone to mistakes, but effective leaders recognize their areas of improvement and are open with their team about them. Make a point of serving as a role model, and your team is likely to demonstrate accountability, too.
  • Adaptability to Changing Environment: Experienced professionals understand that plans, schedules and even goals can change at any time. They aim for a flexible approach that allows you to pivot as necessary. As you develop adaptability, you may also find that you develop related leadership characteristics, such as resourcefulness and problem-solving abilities. To improve your sense of adaptability, practice accepting and overcoming unexpected challenges rather than resisting them.
  • Confidence in the Better Tomorrow: As a key figure in a department or company, every member of the team should demonstrate confidence to instill motivation. Even when obstacles impact progress, you should strive to exhibit poise and conviction. Leaders who have this quality also tend to build trust quickly with their team and colleagues. Build confidence by practicing your presentations, anticipating the questions you might receive and preparing effective, helpful answers.
  • Creativity and Valuing new Approaches: highest performers in workplace are rarely follow established pathways or copy the routes others have taken. Instead, they embrace new ways of thinking and strategies that others have yet to try. As a leader, you should aim to prioritize creativity so you can experiment with innovative solutions and alternative approaches to reach goals. To improve your creativity, try thinking of different resolutions for issues you encounter before moving forward with a plan.
  • Empathy to others: leadership professionals like executives, managers and supervisors work at a higher level than other team members. In these positions, you should always try to empathize with the reality that your team experiences so you can work together more easily. To understand your team members better, try scheduling informal meetings to help you acknowledge the challenges they face and the goals they want to achieve.
  • Staying Focused: Focus can help you handle possible distractions while achieving major objectives. When you give your attention to the most important aspects, you can complete your biggest goals while managing your time and resources. Try scheduling alternating periods of work without interruptions and less intensive work where you can pause to address other issues. This strategy can help you to concentrate your attention as necessary.
  • Positivity & Vision of the Better Future: Quality leaders use positivity to motivate their team to achieve goals, do their best work and exceed expectations. To be an effective leader, you should exhibit positivity during difficult situations such as overcoming obstacles or delivering constructive criticism. For example, you can focus on the benefits of completing a major project instead of highlighting the hard work your team will have to complete in the process.
  • Calculated Risk-taking: Leaders regularly encounter risks, but they must know when to embrace a challenge and when to take a safe approach. To become a master at navigating risk, start by learning how to assess situations and compare pros and cons. Strive to make decisive judgments so that your team can readily accept and act upon your decisions. Try creating a flowchart with steps so you can evaluate situations and make decisions confidently.
  • Support and Stability Day to Day: Although leaders are charged with driving significant change, they also need a strong sense of stability. Taking a steady, reliable approach can allow you to keep your project, team or company on track. Establishing regular routines and telling your team what to expect allows you and your staff members to maintain energy and focus, even as you strive for constant progress. For example, set a weekly meeting to update your team on upcoming changes.
  • Building Pipeline & Investing into other Team Members: Even the strongest leaders need dedicated teams to complete projects. To be an effective leader, you must know how to encourage teamwork and collaboration, inspire team members to contribute their best work and motivate colleagues to accomplish seemingly impossible tasks. You can incorporate team-building activities such as icebreakers and group outings to promote bonding and improve communication.


Did you know?

To increase your chances of passing the test you can learn about the assessment test format. You can ask in advance how many questions are on the test and what kind of questions are there (multiple choice questions, true false, simulator questions etc.). You can also learn about he time required to complete the test.

Negative Traits Detected on Personality Test

Most of personality test results present employer with negative personality traits detected for the candidate, based on the selected answers or incorrect order of the answers:

  • Unwillingness to change
  • Indecisiveness
  • Lack of accountability
  • Apathy
  • Lack of integrity
  • Poor communication
  • Lack of Responsibility
  • Search for excuses
  • Anger and frustration mis-management
  • and a lot of others

Most Common Personality Tests

Tip: Did you know that you can ask the employer or testing company which test they use to get better prepared?

Below is the list of most common personality tests used by companies in the hiring process as well links to their correspondent practice tests:

Personality Assessment Test Answers

Sample Personality Test Answers

What would you do at a corporate event?



What would you do at a corporate event?

Other Employment Assessment Tests

Personality Tests is only one category of tests used by companies during the hiring process. There are a lot of other assessment tests that might be used in the hiring process. Below is the list of tests typically used by employers to ensure candidate has the skills and potential to succeed on the job (you can use the link provided to review sample questions and download preparation material):

  • Personality Test - measure how people differ in their ways of working in the teams with other and working as individual contributors.
  • Leadership Test - measures individuals' abilities and skills as they refer to leading, managing and directing others
  • Situational Judgement Test (SJT) - measures how candidate would behave in work-based situations similar to those real scenarios that could be encountered in the job
  • Microsoft Excel Job Test - used  during the pre-emp0loyment process to check how proficient candidates are with core Microsoft Excel features and capabilities. The type of Excel test is geared to the job descriptions and capabilities tested are typically related to the knowledge required to succeed on the job
  • Aptitude Test - measures candidates analytical skills, pattern recognition, verbal reasoning skills, decision making abilities and ways of solving challenges
  • Numerical Reasoning Test - measures candidate's ability to interpret numerical data, charts and graphs to do analytical calculations on the job
  • Psychometric Test - measure candidates' suitability for a role based on the required personality characteristics
  • Criteria Cognitive Aptitude Test (CCAT) - measures an individual's aptitude, or ability to solve problems, digest and apply information, learn new skills, and think critically
  • IQ Tests - measures job candidate's intelligence, analytical skills and ability to recognize patterns
  • Behavioral Test measure how people differ in their levels of motivation, values and opinions in relation to their interests.
  • Customer Service Test - measures how well any given job candidate would fit with the company's needs and the overall position as a customer service representative
  • Mechanical Knowledge Test -  measures job candidate's mechanical understanding and mechanical knowledge
  • Microsoft Word Assessment Test - measures candidate's knowledge of latest Microsoft Word features to validate skills of professionally formatting and collaborating on office documents
  • Microsoft PowerPoint Assessment Test - measure candidate's skills to create professional PowerPoint Presentations
  • Typing Test - measures job seeker typing speed and accuracy

Sample Employment Assessment Test

What is the smallest non-negative number that can be described with unique letters?

Calculate the missing item

How much longer it takes to complete Project 2?

Personality Test Self Study Guide

As part of  hiring process, high chances you will be required to pass the personality test to check your work personality profile. You work personality profile represent the range in varied traits you possess and behave in a daily work situation. For specific position different range of position is required. For example, as a future manager, you are expected to have high ability to make decisions. What most candidates don't know, is that you can prepare for such a test and practice basic general guidelines appropriate for all personality tests. We designed a 219 question personality test, with study guides and score report to help you do just that and achieve the best score possible.

Retail Industry Jobs That Require Assessment Test

When you apply for one of the jobs listed below you might be asked to complete an assessment test as part of the hiring process:

Sales associates typically ensures customers know someone’s available to help if they need anything, from answering product questions to showing them a product that meets their needs—thus helping increase your sales. If your retail business offers perks like appointment shopping or local pickup, a sales associate can also help manage those experiences. Sales associates are also responsible for maintaining your store’s clean and organized appearance, setting up product displays, restocking items, and checking out customers.

Cashiers responsible for processing purchases and transactions, welcoming customers once they walk into the door, assisting with returns and exchanges, answering the phone, and promoting any add-ons right before the customer checks out.

Customer service representatives is responsible for answering all customer inquiries, such as purchase concerns, product questions, or even negative reviews. According to your retail company policies, CSRs work to resolve customers’ complaints, improve customer experience, and build customer loyalty.

Store Merchandisers: can help with new product launches, promotions, and other marketing campaigns when it comes to staging product photos and encouraging user-generated content via content creation studios. Lastly, they can also help to build relationships with your suppliers (if you don’t also have a buyer).

Assistant store managers typically responsible for overall store management and also to handle any elevated customer concerns or questions before handing them over to your store manager.

Inventory control specialists typically responsible for preventing loss, tracking and maintaining inventory, implementing procedures to control costs, controlling the ebb and flow of inventory, creating reports as it relates to defects, demand, and quantity, and ensuring received products are accurate and up to company standards.

Store managers usually in charge of budgeting, payroll, store requirements (such as floor design, safety and other operational needs), implementing company policies and procedures, providing customer assistance, and more.

Assessment Test Tips & Tricks

To demonstrate your best on the test you need to make sure to follow Assessment Test Best Practices that can help you to get highest possible score on the test

TIP #1 - Smartest Ways to Prepare for the Assessment Test

  • Identify the type of test you will be required to complete and practice by finding and taking as many tests as you possibly can
  • A lot of time companies work with the assessment test providers. Find the provider your future employer might be using and research the types of tests and questions provider might be using
  • Some assessment test providers help you prepare for the test and might offer practice test: find their web site and use their materials to get ready.
  • When practicing the test simulate real test conditions: set a time time constraint – when practicing sample questions, be sure to give yourself between 30 seconds to one minute to solve each question.
  • Learn from your mistakes: don’t just skim through the answers and explanations but try to understand the patterns and rationale for the explained answers to make sure you will not make similar mistakes in the future.

TIP #2 - Assessment Day Best Practices

  • If possible, try to schedule test in the morning, when you have high levels of energy
  • Get a good sleep before the test.
  • Do not take a test if you are tired
  • Read Question carefully (ideally more than once)
  • Answer easy questions first (if you have a choice)
  • This would allow you to leave harder questions for the end, but you will get easy answers in
  • Validate your answer with more than one method (i.e. Common sense, Manual Calculations, Use Calculator etc.)

TIP #3 - Prepare for the Test

  • Be prepared for taking Assessment Test at Home: you might be monitored and timed during the test by provider using your laptop's camera to observe what you might be doing
  • Anticipate questions based on the job position
  • You can skip questions; however, most likely you will not be allowed to go back to them.
  • Today most tests are administered online, but most test providers allow you to use pen and scratch paper. Some providers also allow you to use a calculator
  • Research and practice before the test
  • Reflect after the test and take notes right after the test. During your preparation sessions use these notes to get ready for next test
  • Improve your skills in between tests by taking practice tests and timing yourself

Next Step: Get Ready for Assessment Test - Download PDF eBook

The best way to prepare for the test is to own preparation materials by downloading practice tests that match your needs. Unlike other cloud platforms we do not charge your recurring fees and allow your to download PDF, which you can use to get prepared for the assessment test. There is no shipment involved, as soon as payment is processed you can download the preparation material and start practicing.

Advantages of downloading assessment tests in PDF format to get ready for the assessment test:

  • No Recurring Fees - you download the PDF file and only pay for preparation material once
  • You do not need an Internet Connection to practice  (you can download the test on your device and practice in the remote location to get ready for the test more effectively)
  • PDF Assessment Tests are accessible on All Platforms and in any web browser (Operating Systems: MAC, Windows, IOS, Android or Linux. PDF Files can be opened in any browsers: Chrome, Firefox, Edge etc. PDF format is also device and resolution independent)
  • PDF Assessment Tests are Searchable - you can use search features of your PDF reader to find specific question, tips, recommendation or text you might be looking for
  • You Can make Annotations inside Downloaded PDF Assessment Tests (for example you can highlight questions, that might seem unclear, so you can come back and learn them later)

Top 50 Aptitude Test Questions and Answers is everything you need to get ready for Aptitude  Assessment Test. An Aptitude Test is an pre-employment hiring exam, which is used by to determine an how well candidate is prepared to succeed in a given activity. It also ensures that candidate has a good grasp and can solve business problems, using the data presented to help make business decision for the organization.  In addition to the practice questions and answers in this PDF eBook you will also learn about strategies to successfully pass  Assessment Test, most efficient ways to get prepared, time management tips for exam preparations, tips and tricks to answer different types of questions and much more.

Who Created Training Materials

Vadim Mikhailenko, MBA, is an experienced coach, trainer and Consultant with over 20 years of professional experience

  • Vadim works as a consultant and educator helping students to find jobs and get hired
  • He has hired many people and knows interview and assessment test process from inside out
  • Vadim holds Masters Degree in Computer Science and MBA degree from Keller Graduate School of Management

Learn from an industry expert and insider and get hired for that job, to launch your own career

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