How to Pass USPS Postal Service Job Interview and Hiring Exam: All You Need to Know


  • The USPS Postal Service Job Interview and Hiring Exam is a critical step in the hiring process for positions at the United States Postal Service, designed to assess a candidate's suitability for the physically demanding and detail-oriented nature of postal jobs.
  • To pass the USPS Postal Service job interview and hiring exam, thoroughly familiarize yourself with the job roles and USPS core values, and practice using JobTestPrep materials to simulate the test conditions.
  • Focus on developing strong problem-solving, customer service, and organizational skills, which are crucial for success in USPS roles.
  • During the interview, provide clear and concise answers, use the STAR method for behavioral questions, and highlight your relevant experiences and strengths. Additionally, practice time management for the exam and ensure you understand the format and types of questions you will encounter.
  • Make sure to check out government jobs and civil service sector jobs


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What is USPS

The United States Postal Service (USPS) has a long and storied history dating back to its founding in 1775. Established by the Second Continental Congress with Benjamin Franklin as the first Postmaster General, the USPS has played a crucial role in the development and expansion of the United States.

For job seekers, the USPS represents a stable and significant employer with a rich history and a vital role in American society. Understanding the USPS's mission, services, and industry position can help candidates appreciate the importance of their potential roles within the organization. Recent achievements and ongoing initiatives highlight the USPS's commitment to innovation, efficiency, and sustainability, differentiating it from private competitors and underscoring its importance as a public service institution.

Over the centuries, it has evolved from a basic mail delivery service to a modern, independent establishment within the executive branch of the U.S. government.


The mission of the USPS is to provide the nation with reliable, affordable, and universal mail service. This means ensuring that all Americans, regardless of geography, have access to postal services. The USPS aims to:

  • Serve all areas of the United States, including rural and hard-to-reach locations.
  • Operate efficiently and effectively.
  • Ensure the security and privacy of the mail.
  • Foster innovation in mail delivery and related services.

Key Products and Services

The USPS offers a wide range of products and services, which include:

  1. Mail Services:
    • First-Class Mail: Standard mail service for letters, cards, and small packages.
    • Priority Mail: Faster delivery service with tracking and insurance included.
    • Priority Mail Express: Overnight delivery service with money-back guarantees.
    • Media Mail: Cost-effective shipping for books, films, and other media materials.
  2. Shipping Services:
    • Parcel Select: Bulk ground delivery service for large-volume shippers.
    • Retail Ground: Affordable ground shipping for larger packages.
  3. Special Services:
    • Certified Mail: Proof of mailing and delivery with a receipt.
    • Registered Mail: Maximum security and tracking for valuable items.
    • Insurance: Coverage for lost or damaged items during transit.
    • PO Box: Secure mailboxes for personal and business use.
  4. Digital Services:
    • Informed Delivery: Free service that allows users to see a digital preview of their incoming mail.
    • Click-N-Ship: Online service for creating shipping labels and scheduling pickups.

Significance in the Industry

The USPS is a cornerstone of the American communications infrastructure. It plays a vital role in connecting people and businesses across the nation, particularly in rural and underserved areas where private carriers might not operate. As a government-run entity, the USPS provides services that are often more affordable and universally accessible than those offered by private competitors.

Latest Achievements and Major Milestones

  1. Operational Efficiency Improvements: The USPS has been implementing various measures to enhance operational efficiency, such as upgrading its fleet with electric vehicles to reduce its carbon footprint and modernizing sorting and delivery processes through automation and advanced technology.
  2. Informed Delivery Expansion: The USPS's Informed Delivery service has seen significant growth, with millions of users now receiving digital previews of their mail. This service enhances customer convenience and engagement.
  3. COVID-19 Response: During the COVID-19 pandemic, the USPS played a critical role in delivering essential supplies, medications, and mail-in ballots for elections. Their ability to maintain operations during such a challenging time demonstrated resilience and adaptability.
  4. Sustainability Initiatives: The USPS has been actively working towards more sustainable practices, including reducing greenhouse gas emissions and increasing the use of renewable energy sources.

Differentiation from Competitors

The USPS stands out from its competitors in several key areas:

  1. Universal Service Obligation: Unlike private carriers, the USPS is mandated by law to deliver mail to every address in the United States, including remote and rural areas. This ensures that all Americans have access to reliable mail services.
  2. Affordability: The USPS often provides more cost-effective mailing and shipping options compared to private carriers. Its pricing is designed to be accessible to all users, from individuals to large businesses.
  3. Government Backing: As an independent establishment of the executive branch of the U.S. government, the USPS operates with a unique status. This allows it to offer certain services and maintain standards that private companies might not be able to sustain.
  4. Community Presence: With thousands of post offices nationwide, the USPS has a strong local presence and is deeply integrated into the fabric of American communities. This extensive network allows for personal customer service and community engagement that private companies may not replicate.
  5. Security and Trust: The USPS has a long-standing reputation for maintaining the security and privacy of the mail. Services like Registered Mail and Certified Mail offer added security for sensitive and valuable items.


Becoming USPS Employee

Working for the United States Postal Service (USPS) offers a range of unique opportunities and experiences.

To increase your chances of getting hired at USPS, it's important to understand and emphasize these key aspects of the job during the application and interview process. Highlight any relevant experience you have, demonstrate your commitment to customer service and reliability, and be prepared to showcase your ability to work effectively in a fast-paced environment. Additionally, be sure to research the specific job requirements and qualifications for the position you're applying for and tailor your application accordingly.

Here are some interesting facts about USPS jobs and what makes them appealing to job seekers:

  1. Diverse Roles: USPS offers a wide variety of job positions, ranging from mail carriers and clerks to maintenance workers and managers. This diversity allows job seekers to find a role that matches their skills and interests.
  2. Stability: USPS is a government agency, providing a stable work environment with competitive pay and benefits. Job security is often a significant draw for candidates, especially during uncertain economic times.
  3. Community Impact: Postal workers play a vital role in their communities by delivering mail and packages to homes and businesses. They often develop strong relationships with the people they serve, adding a sense of fulfillment to the job.
  4. Flexible Hours: USPS offers flexible work schedules, including part-time, full-time, and temporary positions. This flexibility can be attractive to job seekers who need to balance work with other responsibilities.
  5. Training and Development: USPS provides extensive training programs for new hires, ensuring they have the skills and knowledge needed to perform their duties effectively. There are also opportunities for career advancement and professional development within the organization.
  6. Benefits Package: USPS offers a comprehensive benefits package, including health insurance, retirement plans, paid time off, and tuition assistance. These benefits can significantly enhance the overall compensation package for employees.
  7. Physical Activity: Many USPS jobs involve physical activity, such as walking, lifting, and carrying heavy loads. For individuals who enjoy staying active and being outdoors, these roles can be particularly appealing.
  8. Job Satisfaction: Postal workers often report high levels of job satisfaction, citing the sense of accomplishment that comes from completing their routes and serving their communities. The job can be demanding, but many find it rewarding.

USPS Hiring Process

The USPS hiring process typically involves several steps designed to assess applicants' qualifications, skills, and suitability for the job.

By understanding the USPS hiring process and effectively showcasing your qualifications and skills, you can increase your chances of success in securing a job with the United States Postal Service.

Here's an overview of the process, along with some insights and tips for job seekers:

  1. Online Application: The first step is to search and apply for open positions on the USPS careers website. Make sure to carefully review the job descriptions and requirements before submitting your application. Tailor your resume and cover letter to highlight relevant experience and skills.
  2. Assessment Test: Depending on the position, applicants may be required to take an assessment test to evaluate their aptitude for the job. These tests assess skills such as memory, attention to detail, and speed. Prepare for these tests by practicing sample questions and familiarizing yourself with the format.
  3. Interview: Qualified candidates may be invited to participate in an interview. This could be a panel interview with multiple interviewers or a one-on-one interview with a hiring manager. Prepare for the interview by researching the company, practicing common interview questions, and preparing examples that demonstrate your relevant skills and experiences.
  4. Background Check: Applicants who pass the interview stage may be subject to a background check, including criminal history, employment verification, and drug screening. Be honest and forthcoming about your background during this process.
  5. Job Offer: If selected, you will receive a job offer from USPS outlining the terms and conditions of employment, including salary, benefits, and start date. Review the offer carefully and ask any questions you may have before accepting.

Here are some additional insights and tips for job seekers interested in USPS positions:

  • Be Patient: The USPS hiring process can take several weeks or even months from application to job offer. Be patient and proactive in following up on your application status.
  • Demonstrate Reliability: USPS places a high value on reliability and dependability, given the essential nature of postal services. Highlight your punctuality, work ethic, and commitment to meeting deadlines in your application and interviews.
  • Customer Service Skills: Customer service is a key aspect of many USPS roles, especially those involving direct interaction with the public. Emphasize your customer service experience and interpersonal skills when applying for customer-facing positions.
  • Flexibility: USPS operates 24/7 and may require employees to work weekends, evenings, and holidays. Be prepared to demonstrate your flexibility and willingness to work non-traditional hours if necessary.
  • Stay Informed: Keep an eye on the USPS careers website for new job openings and updates on your application status. Stay informed about any changes to the hiring process or requirements.


USPS Postal Service Hiring Exam

USPS Careers

Here are some of the most common careers at the United States Postal Service (USPS) along with brief job descriptions to help job candidates understand these roles:

  1. Mail Carrier: Mail carriers are responsible for delivering mail and packages to homes and businesses along assigned routes. They must ensure timely and accurate delivery while providing excellent customer service.
  2. Mail Processing Clerk: Mail processing clerks sort and process mail using automated machines and equipment. They help ensure that mail is correctly sorted, labeled, and prepared for delivery to various destinations.
  3. Postal Clerk: Postal clerks work at post office counters, assisting customers with services such as buying stamps, weighing packages, and providing information about postal regulations and services.
  4. Customer Service Representative: Customer service representatives assist customers in person, over the phone, and via email. They provide information, address inquiries, and help resolve issues related to USPS services and products.
  5. City Carrier Assistant: City carrier assistants assist mail carriers with delivering mail and packages. They may cover routes during regular carrier absences, helping to ensure consistent and timely mail delivery.
  6. Rural Carrier Associate: Rural carrier associates provide mail delivery services in rural and suburban areas. They use their own vehicles to deliver mail along designated routes.
  7. Truck Driver: Truck drivers operate USPS vehicles to transport mail and packages between postal facilities, distribution centers, and local post offices. They ensure safe and timely transportation of mail.
  8. Maintenance Mechanic:  Maintenance mechanics perform repairs and maintenance on USPS facilities, equipment, and vehicles. They troubleshoot and fix mechanical issues to ensure operational efficiency.
  9. Postal Inspector: Postal inspectors investigate mail-related crimes, including theft, fraud, and illegal drug trafficking. They work to maintain the integrity of the mail system and uphold postal laws.
  10. Postal Police Officer: Postal police officers provide security for USPS facilities, employees, and customers. They enforce federal laws and regulations, respond to emergencies, and ensure a safe environment.
  11. Custodian: Custodians are responsible for maintaining the cleanliness and appearance of USPS facilities. They clean and sanitize workspaces, restrooms, and common areas.
  12. IT Specialist:  IT specialists support USPS information technology systems, networks, and applications. They troubleshoot technical issues, install software, and ensure system security.

Job Interview Questions

The United States Postal Service (USPS) interviews often include a mix of general, behavioral, and technical questions to assess a candidate's suitability for various roles.

To succeed in a USPS interview, candidates should prepare for a mix of general, behavioral, and technical questions. Using the recommended answers and examples provided, candidates can demonstrate their suitability for the role by highlighting relevant skills, experiences, and a strong understanding of USPS values and operations. Preparing thoroughly for these questions and practicing with real-life scenarios can significantly increase the chances of success in the interview process.

Below are some common interview questions, recommended answers, and examples of behavioral and technical questions that USPS hiring managers might ask.

General Interview Questions

1. Why do you want to work for the USPS?

Recommended Answer: "I am excited about the opportunity to work for the USPS because of its long-standing reputation for providing reliable and essential services to the community. I admire the USPS's commitment to customer service and efficiency, and I am eager to contribute to its mission. Additionally, I am attracted to the opportunities for career growth and the stability that comes with working for a respected federal institution."

2. What do you know about the USPS?

Recommended Answer: "The USPS is an independent agency of the federal government responsible for providing postal services in the United States. It has a rich history dating back to 1775 and is known for delivering mail and packages to over 160 million addresses nationwide. The USPS also plays a crucial role in connecting communities and supporting commerce. Its services include first-class mail, priority mail, and various shipping options, among others."

3. How do you handle stressful situations or high-pressure environments?

Recommended Answer: "In high-pressure situations, I prioritize tasks based on urgency and importance. I stay calm and focused, breaking down tasks into manageable steps. I find that maintaining clear communication and staying organized helps mitigate stress. For example, in my previous job, during the holiday rush, I effectively managed increased workloads by collaborating with my team and implementing efficient processes."

Behavioral Interview Questions

Behavioral questions aim to understand how you have handled situations in the past to predict future behavior. Here are some examples:

1. Describe a time when you had to deal with a difficult customer. How did you handle it?

Recommended Answer: "In my previous role as a retail associate, I encountered a customer who was upset about a product return policy. I listened actively to their concerns, empathized with their situation, and calmly explained the policy. I then offered a suitable alternative, which resolved the issue to their satisfaction. This experience taught me the importance of patience and effective communication in customer service."

2. Tell me about a time when you had to work as part of a team to achieve a goal.

Recommended Answer: "In my role as a warehouse worker, our team was tasked with a large inventory project. I collaborated with my colleagues to divide tasks based on our strengths and coordinated our efforts to ensure accuracy and efficiency. By maintaining open communication and supporting each other, we completed the project ahead of schedule, which improved our inventory management process."

3. Give an example of a time when you had to adapt to a significant change at work. How did you handle it?

Recommended Answer: "When my previous employer implemented a new inventory management system, I initially found it challenging. I took the initiative to attend additional training sessions and spent extra time familiarizing myself with the new system. I also helped my colleagues understand the changes, which facilitated a smoother transition for the entire team."

Technical Skills and Related Interview Questions

USPS interviews may also test for specific technical skills relevant to the job, particularly for roles involving mail handling, delivery, and customer service.

Technical Skills:

  • Sorting and organizing mail
  • Operating postal machinery
  • Using USPS software and tools
  • Handling cash and processing transactions

Example Technical Interview Questions:

1. Can you explain how you would sort mail efficiently?

Recommended Answer: "To sort mail efficiently, I would first separate it by type (e.g., letters, packages). Then, I would organize it by zip code and delivery route, ensuring that it is in the correct sequence for easy distribution. By maintaining an organized system and regularly checking for accuracy, I can ensure timely and efficient mail delivery."

2. Have you used any postal software or tools in your previous roles?

Recommended Answer: "Yes, in my previous role, I used a variety of postal software and tools, such as the USPS Track & Confirm system and handheld scanners for tracking packages. I am comfortable learning new technologies and can quickly adapt to using any specific software required by the USPS."

3. Describe your experience with cash handling and processing transactions.

Recommended Answer: "In my previous job as a cashier, I handled cash transactions daily, including making change, processing credit card payments, and balancing the cash register at the end of each shift. I am diligent in ensuring accuracy and maintaining a high level of customer service during transactions."

Additional Behavioral Interview Questions

1. Describe a situation where you had to meet a tight deadline. How did you ensure you met it?

Recommended Answer: "In my role as a warehouse associate, we had a sudden increase in orders that needed to be fulfilled within a short timeframe. I organized my tasks, prioritized urgent orders, and worked extra hours to ensure all deadlines were met. I also communicated with my team to coordinate efforts and maintain efficiency."

2. Tell me about a time when you went above and beyond for a customer.

Recommended Answer: "As a customer service representative, I once had a customer who needed a replacement part urgently. I expedited the processing of their request, followed up with the warehouse to ensure prompt shipping, and provided regular updates to the customer. This effort resulted in a satisfied customer who appreciated the extra attention and prompt service."

3. How do you ensure accuracy in your work?

Recommended Answer: "I ensure accuracy in my work by double-checking my tasks, maintaining a detailed checklist, and following established procedures meticulously. For instance, when processing mail, I verify addresses and ensure proper sorting to avoid errors. Additionally, I welcome feedback and continuously seek ways to improve my accuracy."


USPS Postal Service Hiring Exam

The USPS Postal Exam, officially known as the USPS Virtual Entry Assessment (VEA), is a crucial part of the hiring process for various positions within the United States Postal Service. This exam is designed to assess a candidate’s cognitive abilities, work skills, and suitability for specific postal roles. The exam series includes several different assessments, each tailored to specific job functions.

The USPS Postal Exam is a comprehensive assessment tool designed to evaluate the suitability of candidates for various postal roles. By understanding the structure and purpose of each section, candidates can better prepare and increase their chances of success. Utilizing practice materials and focusing on key competencies such as attention to detail, problem-solving, and customer service will help candidates perform well on the exam and in their future roles within the USPS.

Below is a detailed description of the USPS Postal Exam, including its structure, purpose, and the types of assessments included.

Structure and Purpose

The USPS Postal Exam series is comprised of several distinct assessments, each aimed at evaluating different skills and aptitudes required for various postal positions. The primary exams in the series are:

  • Exam 474: For Mail Carrier positions.
  • Exam 475: For Mail Handler positions.
  • Exam 476: For Clerical and Administrative roles.
  • Exam 477: For Customer Service roles.

The purpose of these exams is to ensure that candidates possess the necessary skills and attributes to perform effectively in their designated roles within the USPS. The assessments evaluate a range of competencies, including attention to detail, memory, problem-solving abilities, and customer service orientation.

Types of Assessments

1. Work Scenarios


  • This section presents candidates with various work-related scenarios and asks them to choose the most appropriate and least appropriate responses from a list of options.
  • It assesses a candidate’s judgment, decision-making skills, and ability to handle typical job situations.

Example Question: "You find a package that is leaking an unknown substance. What do you do?"

  • a) Ignore it and continue working.
  • b) Move it to a less busy area.
  • c) Report it to your supervisor immediately.
  • d) Try to identify the substance.

Recommended Answer: c) Report it to your supervisor immediately.

2. Describe Your Approach


  • This section includes questions that assess a candidate’s personal approach to work and interactions with colleagues and customers.
  • It evaluates traits like reliability, cooperation, and work ethic.

Example Question: "How do you handle multiple tasks with competing deadlines?"

  • a) Prioritize tasks based on urgency and importance.
  • b) Work on all tasks simultaneously.
  • c) Ask for help from colleagues.
  • d) Focus on the easiest tasks first.

Recommended Answer: a) Prioritize tasks based on urgency and importance.

3. Tell Us Your Story


  • This section gathers information about a candidate’s work history, experiences, and how they align with the job requirements.
  • It aims to understand the candidate's past behavior and experiences in a professional setting.

Example Question: "Describe a time when you provided excellent customer service."

  • Provide details about the situation, your actions, and the outcome.

Recommended Answer: "In my previous job as a retail associate, a customer was upset because they couldn’t find a specific item. I personally assisted them by checking the inventory system, locating the item in another store, and arranging for it to be shipped to their home. The customer was very appreciative of the personalized service."

4. What Drives You


  • This section aims to understand a candidate’s motivations and what drives them in a work environment.
  • It evaluates alignment with USPS values and the candidate's enthusiasm for the job.

Example Question: "What motivates you to perform well at work?"

  • a) Personal satisfaction from a job well done.
  • b) Recognition and praise from supervisors.
  • c) Financial rewards and incentives.
  • d) Competition with colleagues.

Recommended Answer: a) Personal satisfaction from a job well done.

5. Move The Mail


  • This section tests a candidate’s ability to sort and organize mail accurately and efficiently.
  • It includes tasks that simulate the actual work of mail handling and sorting.

Example Task: "Sort a list of addresses into the correct delivery sequence."

Recommended Approach:

  • Understand the sorting rules and prioritize accuracy and efficiency.

6. Check for Errors


  • This section evaluates a candidate’s attention to detail by requiring them to identify errors in addresses, forms, or other documents.
  • It is crucial for roles that involve handling and processing large volumes of mail.

Example Task: "Identify the errors in the following address list."

Recommended Approach:

  • Carefully review each item, looking for common errors such as typos or incorrect information.

7. Work Your Register


  • This section is relevant for roles that involve handling transactions and cash management.
  • It tests the candidate’s ability to perform accurate and efficient financial transactions.

Example Task: "Calculate the change for a customer who pays $20 for a purchase of $15.75."

Recommended Answer: "$4.25"

Preparation Tips

  • Practice Regularly: Use practice tests to become familiar with the question types and format.
  • Focus on Weak Areas: Identify and work on areas where you are less confident.
  • Time Management: Practice completing tasks within the allotted time to improve speed and accuracy.
  • Review Guidelines: Understand USPS guidelines and procedures to align your responses with the expected standards.

The USPS Postal Exam Sample Questions

The USPS Postal Work Scenarios

Have You Considered Other Hiring Assessments?

Did You Know? During the hiring process, candidates are often presented with additional assessments based on job requirements. To avoid surprises and ensure you have time to prepare, review the Frequently Asked Questions (FAQs) below. This preparation will help you get hired quickly and reduce stress and anxiety, allowing you to demonstrate your best self.

Cognitive Skills, Attention to Detail, and Problem-Solving Skills

Q: Why do employers test core skills such as Cognitive Skills, Attention to Detail, and Problem-Solving as part of the hiring process?

A: To ensure candidates can effectively analyze data, maintain accuracy, and address complex challenges.


Customer Service, Leadership, Communication, and Situational Judgement Tests

Q: How do Customer Service, Leadership, Communication, and Situational Judgement skills contribute to fostering positive interactions and guiding teams?

A: These skills are critical for fostering positive interactions, guiding teams, conveying ideas clearly, and making sound decisions in varied scenarios.


Typical tests for common job roles

Q: Where can you find information about Manager and Supervisor interviews, Customer Service roles, or Admin Assistant positions?

A: Click on the provided links to learn more about these specific roles.


Microsoft Office Assessments in Hiring

Q: What are some of the common Microsoft Office Pre-Employment Assessment Tests used by companies?

A: Companies often use assessments for Microsoft Excel, Microsoft Outlook, Microsoft Word, and Microsoft PowerPoint.


How can You benefit: Strategic Approach to Prepare & Practice

  • Q: What strategic approach can help reduce anxiety and improve problem-solving speed for hiring assessments and job interviews?
  • A: Focus on understanding the test format and familiarize yourself with common question types to improve your chances of success.


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How to Succeed on the Test

Succeeding on the USPS Assessment Test using JobTestPrep practice materials involves understanding the specific sections of the test and employing strategies tailored to each part. Below are detailed strategies, tips, and tricks for using JobTestPrep’s resources effectively for the 474, 475, 476, and 477 Postal Exams:

1. Work Scenarios: 5 Practice Tests


  • Understand the Job Role: Familiarize yourself with typical USPS job scenarios and responsibilities to better understand the context of the questions.
  • Practice Decision-Making: Focus on selecting responses that demonstrate effective problem-solving, customer service, and teamwork.


  • Review Each Scenario Carefully: Take time to understand the details of each scenario before answering.
  • Think Like an Employee: Consider what would be the best action for an efficient and customer-focused postal worker.


  • Learn Common Themes: Identify common themes in the scenarios, such as conflict resolution and efficiency, to anticipate similar questions on the actual test.

2. Describe Your Approach: Practice Test + Guide


  • Self-Reflection: Be honest and consistent in your responses to questions about your work style and approach.
  • Align with USPS Values: Understand and align your responses with USPS core values like reliability, integrity, and customer focus.


  • Consistency is Key: Ensure your answers are consistent throughout, as this section is designed to detect contradictions.
  • Be Genuine: Provide genuine answers that reflect your true work approach and personality.


  • Practice with Different Scenarios: Use the guide to practice different scenarios and think about how your approach would change based on the situation.

3. Tell Us Your Story: Practice Test + Guide


  • Reflect on Past Experiences: Think about your previous work experiences and how they relate to the questions asked.
  • Highlight Relevant Skills: Focus on skills and experiences that are directly relevant to USPS roles, such as attention to detail, customer service, and teamwork.


  • Use STAR Method: Structure your responses using the Situation, Task, Action, and Result (STAR) method to provide clear and concise answers.
  • Be Specific: Provide specific examples rather than general statements to make your answers more compelling.


  • Prepare Stories in Advance: Have a few key stories ready that highlight your best qualities and experiences related to the job.

4. What Drives You: Practice Test + Guide


  • Identify Motivations: Reflect on what motivates you in a work environment and how it aligns with the USPS role.
  • Understand USPS Goals: Align your motivations with the goals and mission of USPS.


  • Be Honest: Provide honest answers about what drives you, as this will ensure a good fit with the job.
  • Link to Job Requirements: Relate your motivations to the specific requirements of the postal job you are applying for.


  • Practice with Varied Questions: Use the guide to practice with a variety of motivation-related questions to be prepared for different angles.

5. Move The Mail: Practice Test + Guide


  • Understand Mail Flow: Familiarize yourself with the typical process of mail flow and sorting within USPS operations.
  • Practice Speed and Accuracy: Focus on improving both speed and accuracy in sorting tasks.


  • Develop a System: Create a systematic approach to sorting tasks to improve efficiency.
  • Stay Focused: Minimize distractions and stay focused during practice to simulate test conditions.


  • Timed Practice Sessions: Use a timer during practice to simulate the pressure of the actual test and improve your time management.

6. Check for Errors: 5 Practice Tests


  • Attention to Detail: Sharpen your attention to detail to spot errors quickly and accurately.
  • Practice Thoroughly: Use all five practice tests to expose yourself to various types of errors you might encounter.


  • Double-Check Work: Develop the habit of double-checking your work to catch mistakes you might have missed initially.
  • Slow Down When Necessary: It’s better to be accurate than fast, especially when practicing checking for errors.


  • Identify Common Errors: Learn the types of common errors (e.g., typos, misaligned numbers) and focus on spotting them during practice.

7. Work Your Register: 2 Practice Tests


  • Practice Transactions: Familiarize yourself with common register transactions and scenarios you might face in a postal setting.
  • Understand Cash Handling: Review best practices for cash handling, including making change and processing payments accurately.


  • Simulate Real Scenarios: Practice with real or simulated cash to get a better feel for handling transactions.
  • Review Procedures: Make sure you understand USPS procedures for handling different types of transactions.


  • Role-Playing: Role-play register scenarios with a friend or family member to build confidence and improve your skills.

General Preparation Tips

Consistent Practice:

  • Regularly practice using the JobTestPrep materials to build familiarity and confidence.

Simulate Test Conditions:

  • Take practice tests under timed conditions to mimic the actual test environment and improve time management skills.

Review and Reflect:

  • After each practice test, review your answers, especially incorrect ones, to understand your mistakes and learn from them.

Stay Relaxed:

  • Keep a calm and focused mindset. Practice relaxation techniques if you feel anxious during tests.

By following these strategies, tips, and tricks, and utilizing the JobTestPrep practice materials, you can improve your chances of succeeding on the USPS Assessment Test and securing a postal job.


Ready to Practice

What is JobTestPrep

JobTestPrep is an online e-learning network and pre-employment test preparation company that provides preparation materials for various pre-employment tests, including personality tests, aptitude tests, situational judgment tests, and more. The platform offers practice tests, study guides, video tutorials, and other resources to help job seekers prepare for and pass their pre-employment assessments. JobTestPrep also provides test-taking tips and strategies and personalized feedback to help job seekers identify their strengths and weaknesses and improve their performance on these tests. The platform serves job seekers across various industries and job levels, from entry-level positions to executive roles. JobTestPrep is designed to help job seekers improve their chances of landing their desired jobs by providing them with the tools and resources they need to succeed on pre-employment tests.

It offers a variety of practice materials, with high quality test simulations, designed to help candidates better understand the material and perform their best on their test!

JobTestPrep has been in business for 28 years, and over the years it has been used by over one million jobseekers. The world's top universities recommend JobTestPrep to their graduates to assist in landing their first job role. I personally endorse and recommend JobTestPrep products and wish you all the best on your job interview and assessment test.


Why Prepare with JobTestPrep Practice Materials

Preparing for an assessment test with JobTestPrep can help you feel more confident and increase your chances of performing well on the actual test. Here are some benefits if you choose to prepare with JobTestPrep materials:

  • You can Familiarize yourself with the Test format: Take some time to research the type of test you will be taking and the format it will be in. JobTestPrep offers practice tests and study materials for a wide range of assessment tests, including aptitude tests, personality tests, situational judgment tests, and more.
  • You Practice with sample questions: JobTestPrep provides sample questions and practice tests that mimic the format and content of the real assessment tests. By practicing with these materials, you can become familiar with the types of questions you'll face and develop effective test-taking strategies.
  • You Identify your strengths and weaknesses: After completing practice tests, take some time to review your results and identify areas where you may need more practice. Focus your studying on these areas to improve your performance.
  • You Learn to Manage your time: Assessment tests are often timed, so it's important to practice managing your time effectively. JobTestPrep provides time management tips and strategies to help you work efficiently and avoid running out of time.



Quality of JobTestPrep Practice Tests

JobTestPrep platform offers a wide range of practice tests, study guides, and other resources designed to help job seekers prepare for pre-employment assessments. JobTestPrep also provides personalized feedback on test results, helping users identify their strengths and weaknesses and improve their performance.

However, as with any test preparation materials, the effectiveness of JobTestPrep's preparation resources may vary depending on the user's individual needs, learning style, and the specific test they are preparing for. Some users may find the materials more helpful than others, and some tests may be more difficult to prepare for than others.

It's always a good idea to research different test preparation options and read reviews from other users before choosing a platform like JobTestPrep.


JobTestPrep's Money-Back Guarantee FAQ

Q: Under what circumstances does JobTestPrep provide a refund?

A: JobTestPrep provides refunds based on specific criteria. Customers who meet these criteria are eligible for a refund, the amount of which will be determined by JobTestPrep.


Q: What is the refund policy if there are discrepancies between JobTestPrep's materials and the actual test?

A: If a customer has utilized all materials included in their purchased product and completed the actual test, they may be eligible for a refund based on discrepancies:

  • Case 1: If there was no match between JobTestPrep's materials and the actual test, the customer is entitled to a full (100%) refund.
  • Case 2: If there was a partial match between JobTestPrep's materials and the actual test, the customer may receive a partial refund (30-80%). The exact amount is determined on a case-by-case basis after a thorough review of the information provided by the customer.


Q: What happens if there is a technical failure with JobTestPrep's website or software?

A: If a technical failure with JobTestPrep's website or software prevents the customer from using the product, they are eligible for a refund.


Q: Can I get a refund if I did not utilize the product in any way?

A: Yes, if the product was not utilized in any way, the customer is eligible for a refund.


Q: What is JobTestPrep's commitment to customer satisfaction?

A: JobTestPrep is a leader in the online test preparation industry, and customer success and satisfaction are our top priorities. We are committed to providing all of our customers with a fair experience.

Ready to Practice

What Are Our Customers Saying About Us

Steve Punyali

Thank you very much, your presentation is very useful to learn. God bless you.


Another excellent tutorial. I opened my own blank worksheet and copied the original and used pause to carry out step by step what was taught. I'm proud of my work and my 3-D chart all within the print area. This style of tutorial works really well for me. Thank you so much, Vadim you are the Best.

Barry FitzHugh

Vadim, outstanding classroom instruction methodology, sir, very helpful, love the soothing background music, your meticulous attention to detail makes for indelible subject matter retention, Bravo! Bravo!

Yu-Jun E

Thank you!! I just passed my excel test that I needed to be promoted!!


Excellent teacher! I like your accent. Your demeanor comes across patient, eager to teach, ability to give relatable examples. English is very good well spoken. Comprehensive knowledge of the subject being taught with multiple strategies to teach.

Bass Monkey

Im in 8th grade and this was very very helpful to get me to pass my excel certification!!

You Already Know

Thanks for the tutorial. Had my interview/ performance excel test today. I used some of your tips. They came in handy. I will know in two weeks if I got the gig. Thanks!!!

Ahmed H.

Great information and excellent information. Just what I needed to pass my Excel Employment Interview. Kudos to you and good for me. Muchas gracias and thanks very much.

Karla Eusebio

Thank you so much! I always get anxious during excel practical examinations because I only know basics. This helped me a lot.

RoseRose RoseRose

Am learning a lot. Thank you very much my friend. Bless you.

Natasha Lauren

Vadim, your uploads are really helpful for me as I'm a relative newbie to Excel. I think your style of presenting is perfect for demonstrating Excel and I'm very grateful for the Bonus question at the end as I'm learning financial mathematics. Thanks again brother, keep up the good work!

Akim Eusebio

Thank you so much! I always get anxious during excel practical examinations because I only know basics. This helped me a lot.

Podina Tutorials

insane and in perfect Tutorial. thanks ! Would love to see more Tutorials form you, more in depth with examples, than the one you made.

Alexandra D

I just completed the quiz successfully! 7 questions were asked same way in the video! Will definitely learn Excel now! However it's not required for me but good to have Excel knowledge


This information is excellent the way you explain it, thank you!

Connella Cyrus

Thanks a MILLION. I've learnt so much. You are a very good teacher. Thank you!!

Gilbert K

Thank you for the Video. I just aced the assessment. I was a little scared though because only about 5 of the questions from here came but I wouldn't have passed this if not of this video, gracias.

Next Step: Start Practicing

To get hired for the  job you need to pass the assessment test. Preparing for an employment assessment test can be a daunting task, but practicing beforehand can significantly improve your chances of success. Below are the reasons why you might consider to get prepared by practicing using USPS Postal Exam from JobTestPrep.

  • JobTestPrep practice provides Realistic simulation: The JobTestPrep practice tests simulate the actual test format and difficulty level, providing you with an accurate representation of what to expect on test day. This can help you to identify your strengths and weaknesses and focus your practice efforts accordingly.
  • You can time yourself by doing practice tests: Time management is crucial during the test, so practice completing questions within the time limit for each section. This will help you to improve your speed and accuracy during the actual test.
  • JobTestPrep tests provide feedback and analysis: The practice tests include detailed explanations and feedback on your performance, enabling you to identify areas for improvement and learn from your mistakes.
  • You get customized study plan: JobTestPrep offers customized study plans based on your performance on practice tests, helping you to optimize your study time and focus on areas where you need the most improvement.
  • JobTestPrep materials are accessible online: JobTestPrep practice materials are accessible online, allowing you to practice at your own pace and convenience from anywhere with an internet connection.

What is included into Prep-Pack

  • Work Scenarios: 5 Practice Tests
  • Describe Your Approach: Practice Test + Guide
  • Tell Us Your Story: Practice Test + Guide
  • What Drives You: Practice Test + Guide
  • Move The Mail: Practice Test + Guide
  • Check for Errors: 5 Practice Tests
  • Work Your Register: 2 Practice Tests

All the best on your job interview and assessment test! Good luck & I truly hope you will get hired soon!

Practice Now


Can't Find Your Test? Download Sample Assessment Test Questions PDF to find the test you need. Or if you still have questions about how to practice for your upcoming test, please contact us, and we'll get back to you within 24 hours.

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