How to Pass an IKEA Hiring Assessment Test

What is IKEA

IKEA is a Swedish multinational retail company, founded in 1943 by Ingvar Kamprad. It has become one of the world's largest furniture retailers, known for its affordable and stylish furniture and home accessories.

IKEA's unique concept involves offering flat-pack products, enabling easy transportation and assembly by customers at home.

With a focus on modern Scandinavian design, IKEA provides a wide range of products for various rooms in the home, along with home furnishing ideas through their catalog and website.

Their iconic stores offer a distinctive in-store experience, including showrooms, play areas for children, and restaurants serving Swedish cuisine.

IKEA Hiring Process

Once you submit your application form, résumé, and cover letter online, the next step will likely be a phone interview with a representative from the company.


Phone InterviewDuring your phone interview with IKEA's Human Resources manager, the focus will be on discussing your work history and your expectations for the potential new role at IKEA. The manager will also ask some personal questions to gain insight into your personality and how you might fit into the company culture. The phone interview is expected to last around 20 minutes, providing a chance for both parties to gauge your suitability for the position.
The PLIThe PLI test is designed to evaluate your general cognitive capability. It assesses your ability to comprehend and apply complex information, reason, analyze, solve problems, and plan actions and events for the future. This test aims to measure your overall cognitive aptitude and how well you can handle challenging tasks.
The PIThe PI Test focuses on assessing your conduct and predicting how you are likely to behave in specific workplace situations. It delves into your personality traits and behavioral tendencies to understand how you might approach various scenarios and interactions with colleagues and superiors.
Other assessmentsDepending on the specific role you're applying for at IKEA, you may encounter various other assessments in addition to the PLI and PI tests. These additional assessments can include Excel exams to evaluate your proficiency in using Microsoft Excel, behavioral assessments to understand your work style and how you handle different workplace scenarios, and more personality tests to further assess your fit within the company culture.
Face-To-Face InterviewDuring this interview, you will have the opportunity to speak with a Human Resources representative and your potential managers. The questions in this interview will be competency-based, focusing on your skills, experiences, and how you handle different work-related situations. During the face-to-face interview, you might also be taken on a tour around the store, giving you a chance to see the working environment and get a sense of the company's operations.
Background Check and ReferencesAfter a successful interview, IKEA may conduct a background check and contact provided references to verify the candidate's work history and qualifications.
Job Offer InterviewIn the final stage of IKEA's hiring process, after successfully completing previous assessments and interviews, a background check and credit report will be conducted. If both your criminal history and credit report come back clean and meet IKEA's hiring criteria, you may be invited for another in-person interview. This interview serves as the last step before a formal job offer is extended. During this interview, you may receive the official offer for the position at IKEA.
OnboardingOnce the candidate accepts the job offer, they will go through the onboarding process, which includes completing necessary paperwork, attending orientation, and familiarizing themselves with the organization's policies and procedures.


It's essential to be well-prepared for the hiring process. That's why we recommend using our IKEA Assessment Test, which includes numerous sample questions for IKEA assessment tests, along with detailed explanations.

IKEA Employee Desired traits

IKEA seeks employees who embody a specific set of desired traits, as the company places a strong emphasis on its values and culture.

Customer-Centric: At IKEA, customers are at the heart of everything. Desired employees should demonstrate a genuine passion for helping customers, providing exceptional service, and ensuring their shopping experience is enjoyable and memorable.

Team Players: Collaboration is key at IKEA. Employees who value teamwork, communicate effectively, and actively contribute to group efforts are highly regarded. Being able to work well with others and support fellow coworkers is crucial to creating a positive work atmosphere.

Adaptability: IKEA operates in a dynamic and fast-paced retail environment. Employees should be adaptable and capable of handling change with a positive attitude. A willingness to learn and embrace new challenges is highly valued.

Problem Solvers: As part of a customer-focused organization, IKEA values individuals who can identify issues and offer creative solutions. Employees who exhibit problem-solving skills and resourcefulness are essential to ensuring customer satisfaction.

Sustainability-Minded: IKEA is committed to sustainability and environmental responsibility. Desired employees should share this commitment and actively participate in the company's efforts to promote sustainable practices.

Empathy and Inclusivity: A diverse and inclusive work culture is a priority at IKEA. Employees who display empathy, respect, and an understanding of various perspectives create an inclusive environment that welcomes customers and coworkers alike.

Positive Attitude: A positive attitude and enthusiasm for the brand and its products are valued at IKEA. Employees who radiate positivity contribute to a pleasant shopping experience for customers and foster a motivating work environment.

Initiative: Taking the initiative and demonstrating a proactive approach to work is encouraged at IKEA. Desired employees are self-motivated, eager to contribute ideas, and driven to continuously improve processes.

IKEA Interview Questions

During an IKEA job interview, you can expect a range of questions designed to assess your qualifications, experience, and cultural fit within the company.

Here is some examples:

  1. Describe a situation where you had to work effectively as part of a team.
  2. What do you know about IKEA's values and culture?
  3. If you notice a fellow coworker struggling with their tasks, how would you offer support or assistance?
  4. Describe a time when you demonstrated exceptional customer service.
  5. Imagine you receive feedback from a customer that one of our products was damaged during delivery. How would you handle this situation?

Predictive Index Learning Indicator

IKEA Predictive Index Learning Indicator is a cognitive ability test, that aims to assess an individual's general cognitive capabilities and cognitive aptitude. The PLI test evaluates several cognitive skills, including:

Digesting and Implementing Complex Information: The test measures an individual's ability to comprehend and process complex information effectively.

Reasoning: It assesses the capacity to apply logical thinking and draw conclusions from given data or situations.

Adaptability to New Environments and Conditions: This aspect evaluates how well a person can adjust and respond to changes in their surroundings and adapt to new circumstances.

Analyzing: The test gauges the individual's capability to examine and break down information or problems into meaningful components.

Planning: It assesses the capacity to strategize and develop well-thought-out approaches to accomplish tasks or achieve objectives.

Problem-Solving: The PLI test evaluates an individual's problem-solving skills, which involve identifying and resolving challenges effectively.

More examples of IKEA Predictive Index Learning Indicator (The PLI test) you can find in our IKEA Assessment Test

IKEA Hiring Assessment Test

PI Behavioral Assessment

The PI Behavioral Assessment is used by IKEA as part of its hiring process to evaluate prospective employees' behavioral patterns and personality traits. This assessment aims to minimize the risk of hiring individuals who may not be a good fit for the company's culture or management style.

The PI Behavioral Assessment focuses on six primary traits of human personality:

Dominance: This trait measures the extent to which a candidate seeks to control their environment and take charge of situations.

Extroversion: It assesses how inclined a candidate is to seek social connections, leadership opportunities, and new experiences.

Patience: This trait indicates the importance of stability and consistency in the candidate's environment.

Formality: It measures how strictly a candidate adheres to formal rules and structures in their behavior.

Decision-Making: This aspect analyzes the thought process and approach of the candidate when selecting logical choices from available options.

Response Level: It evaluates the candidate's general energy, activity level, and stamina.

More examples of IKEA Predictive Index Learning Indicator (The PLI test) you can find in our IKEA Assessment Test.

Take a Free Assessment

Find the Missing Number

Which of the following numbers logically completes the series


12, 18, 24, 30, ?


A) 36

B) 16

C) 24

D) 30

Correct Answer: A) 36


The series follows a consistent pattern where each number increases by 6 compared to the previous number. Starting with 12, each subsequent number adds 6:

12 + 6 = 18

18 + 6 = 24

24 + 6 = 30

Following the same pattern, the next number should be:

30 + 6 = 36

Which word does not belong in the group?

Which word does not belong in the group?


A) Apple

B) Banana

C) Orange

D) Carrot

Correct Answer: D) Carrot


In this question, the task is to identify the word that does not belong in the group based on a specific criterion. The criterion could be related to category, attributes, or characteristics.

In this case, the criterion is likely related to the category of fruits. All the options except "Carrot" are types of fruits that grow on trees or plants. However, a "Carrot" is a root vegetable and not a fruit. Therefore, "Carrot" is the word that does not belong in the group.

What would be your approach to making a decision in this situation?

Imagine you are working on a team project with strict deadlines. A new idea is proposed that could significantly improve the project's outcome, but it would require additional time and effort to implement. What would be your approach to making a decision in this situation?


A) Embrace the new idea immediately and allocate extra resources to implement it, regardless of the impact on deadlines.

B) Discuss the idea with the team and assess its potential benefits and feasibility within the given timeframe.

C) Reject the new idea outright to avoid any disruptions to the established project plan.

D) Delay making a decision until receiving further guidance from the project manager.

This question assesses the candidate's approach to decision-making in a work-related scenario. Each answer option represents a different decision-making style:

A) Represents a more impulsive and risk-tolerant decision-making style, prioritizing innovation over strict deadlines.

B) Demonstrates a collaborative and thoughtful decision-making approach, considering potential benefits and challenges.

C) Reflects a conservative decision-making style, sticking to the original plan to maintain stability.

D) Indicates a cautious and dependent decision-making style, seeking guidance from higher authority.

How do you prefer to socialize during work events?

How do you prefer to socialize during work events?


A) I enjoy engaging in lively conversations and meeting new people.

B) I prefer spending time with a small group of colleagues I know well.

C) I'm comfortable socializing but prefer not to draw too much attention.

D) I like following the agenda and participating in structured activities

A) This response aligns with a high Extraversion drive. Individuals with an extraverted behavioral style tend to be outgoing, sociable, and enjoy interacting with a variety of people.

B) Preferring a small group aligns with both Extraversion and Patience, but the emphasis here is more on sociability.

C) Comfortably socializing but not drawing too much attention might indicate a blend of Extraversion and Formality.

D) Enjoying structured activities aligns with Formality, which emphasizes adherence to plans and agendas.

Next Step: Prepare for the Assessment Test

Preparing for an employment assessment test can be a daunting task, but practicing beforehand can significantly improve your chances of success. Below are 3 reasons why you might consider to get prepared by practicing using IKEA Assessment Test materials from JobTestPrep.

1Realistic Test Simulation: JobTestPrep provides practice tests that accurately replicate the format and difficulty level of the actual test, allowing you to prepare effectively for the real assessment.
2Eliminate Stress by Practicing Time Management Practice: Practicing with time limits helps you improve your speed and accuracy during the test, ensuring you can efficiently complete all sections within the allotted time.
3Get Detailed Feedback and Customized Study Plan: JobTestPrep's practice tests offer detailed feedback and personalized study plans based on your performance, enabling targeted improvement and optimized study time.


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