Marriott International Hiring Process: All You Need to Know!

What is Mariott International

Marriott International is a global hospitality company which has more than 30 hotel brands, including luxury, premium, and select-service hotels, resorts, and vacation rentals, with over 7,800 properties in 138 countries and territories. Some of the well-known Marriott brands include The Ritz-Carlton, St. Regis, Sheraton, Westin, W Hotels, Marriott Hotels, and Courtyard by Marriott.

Careers at Mariott International

Marriott International offers a wide range of job opportunities in various fields including operations, corporate, culinary, and engineering. Some of the most popular job roles at Marriott International include front desk associate, food and beverage supervisor, housekeeper, and sales manager. Some of the typical jobs at Marriott International include:

  • Front Desk Agent: Responsible for checking guests in and out, answering questions, and providing information about hotel amenities and local attractions.
  • Housekeeper: Responsible for cleaning and maintaining guest rooms, public areas, and other hotel facilities to ensure a clean and comfortable environment for guests.
  • Food and Beverage Server: Responsible for taking orders, serving food and beverages, and providing excellent customer service in hotel restaurants, bars, and cafes.
  • Sales Manager: Responsible for promoting and selling hotel rooms and event spaces to individual and corporate clients, and meeting sales targets.
  • Marketing Manager: Responsible for developing and implementing marketing strategies and campaigns to promote the hotel brand and attract new guests.
  • Human Resources Manager: Responsible for recruiting, training, and managing hotel staff, ensuring compliance with labor laws and regulations, and creating a positive and inclusive workplace culture.
  • Maintenance Technician: Responsible for maintaining and repairing hotel facilities and equipment, ensuring safety and functionality for guests and staff.

Mariott International Hiring Process

Marriott International is a leading hotel and resort chain that operates across the globe: it is a global hospitality company that operates a wide range of hotel brands. The recruitment process for Marriott International may vary depending on the position and location, but here are some general steps that candidates can expect:

  • Online Application: Candidates can search for job openings on the Marriott International career website and submit their applications online.
  • Resume Review: The HR team will review the applications and resumes submitted by candidates to determine if they meet the requirements for the position.
  • Phone Screening: Qualified candidates may be contacted by phone for a brief screening to assess their qualifications and interest in the role.
  • Interview: Candidates who pass the phone screening may be invited for an in-person or virtual interview with the hiring manager or a member of the HR team.
  • Assessment Center: Depending on the role, candidates may be invited to participate in an assessment center, where they will complete various exercises to evaluate their skills, competencies, and fit for the job.
  • Background Check: Marriott International may conduct a background check on selected candidates before making a job offer.
  • Job Offer: Successful candidates may receive a job offer, which includes details about the role, compensation, benefits, and other employment terms.

What does Marriott International look for in Employee

Marriott International is committed to building a diverse and inclusive workplace culture, and values candidates who embody its core values of putting people first, pursuing excellence, embracing change, acting with integrity, and serving the world. Company looks for candidates who demonstrate a strong work ethic, a positive attitude, and a passion for hospitality. They also look for candidates who are team players, problem solvers, and have excellent communication skills. Some of the candidate qualities that Marriott International looks for when hiring include:

  • Passion: Candidates who are passionate about hospitality, customer service, and making a positive impact on guests and colleagues.
  • Adaptability: Candidates who are able to adapt to changing situations, handle multiple tasks, and prioritize effectively.
  • Teamwork: Candidates who are able to collaborate effectively with colleagues from diverse backgrounds and departments to achieve common goals.
  • Communication: Candidates who are able to communicate effectively and respectfully with guests, colleagues, and stakeholders, and listen actively to feedback.
  • Problem-solving: Candidates who are able to think creatively and analytically to identify and solve problems, and make informed decisions.
  • Customer-focus: Candidates who are dedicated to providing exceptional customer service and creating memorable guest experiences.
  • Integrity: Candidates who demonstrate honesty, accountability, and ethical behavior in their work and interactions with others.

These qualities are not exhaustive, and may vary depending on the position and location. Overall, Marriott International seeks candidates who are committed to excellence, growth, and making a positive impact on the world.

What are Typical Salaries at Marriott International

Salaries at Marriott International vary depending on the position, location, and experience level and  can vary depending on a number of factors, including the location of the property, the level of experience of the employee, and the specific responsibilities of the job. In addition to below listed ranges, Marriott International offers a comprehensive benefits package that includes health insurance, retirement plans, and other perks. Here are some average salary ranges for some common positions at Marriott International in the United States:

  • Housekeeper: $20,000 - $35,000 per year
  • Front Desk Agent: $25,000 - $40,000 per year
  • Cook: $25,000 - $45,000 per year
  • Restaurant Manager: $40,000 - $70,000 per year
  • Sales Manager: $50,000 - $100,000 per year
  • General Manager: $75,000 - $150,000+ per year

What do you wear for Marriott International job interivew

Outfit for Marriott International job  interview will depend on the position you are applying for, but in general, it is recommended to dress professionally. Regardless of the position, it's important to make sure your clothing is clean, pressed, and free from wrinkles or stains. Avoid wearing overly casual or revealing clothing, such as shorts, flip flops, or tank tops, as these are not appropriate for a job interview. Finally, make sure to groom yourself appropriately, including a neat hairstyle and minimal jewelry or accessories:

  • For corporate or management positions, a suit or business attire is appropriate. For example, a dress shirt, dress pants or skirt, and a blazer would be a good choice for men and women. It is important to wear appropriate footwear, such as dress shoes.
  • For front-line positions like housekeeping, food and beverage service, and other similar roles, business casual attire is usually appropriate. Business casual can include dress pants or khakis, a collared shirt or blouse, and dress shoes or loafers.

Most Common Assessment Tests used by Mariott International

The specific assessment tests used by Marriott International may vary depending on the position and location however during the hiring process, Marriott International may administer a range of assessments to evaluate a candidate's skills and suitability for the role. These assessments may include personality tests, cognitive ability tests, and job simulation exercises. The
assessments are designed to help Marriott International identify the best candidates for the job. Some of the assessment tests that Marriott International may use include:

  • Aptitude Assessment Tests: measures candidates analytical skills, pattern recognition, verbal reasoning skills, decision making abilities and ways of solving challenges
  • Behavioral interviews: In this type of interview, candidates are asked to describe their past experiences and behaviors in certain situations to assess their competencies and fit for the job.
  • Cognitive ability tests: These tests measure candidates' ability to think, reason, and solve problems, and may include aptitude tests, IQ tests, or skills tests.
  • Personality tests: These tests evaluate candidates' personality traits, values, and preferences, and may help identify candidates who are a good fit for the company culture and work environment.
  • Situational judgment tests: These tests present candidates with realistic scenarios and ask them to choose the best course of action based on their judgment and problem-solving skills.
  • Role-play exercises: In this type of assessment, candidates may be asked to act out real-life scenarios to demonstrate their customer service skills, communication skills, and problem-solving ability.
  • Group exercises: These exercises assess candidates' teamwork, collaboration, and leadership skills, and may include group discussions, case studies, or team-building activities.


Sample Marriott International Assessment Test

Did you know these interesting facts about Marriott International?

  1. Marriott International was founded in 1927 as a root beer stand in Washington, D.C. by J. Willard Marriott and his wife Alice.
  2. The first Marriott hotel, the Twin Bridges Marriott Motor Hotel, opened in Arlington, Virginia in 1957.
  3. Marriott International is the largest hotel chain in the world by number of rooms, with over 1.4 million rooms in more than 7,800 properties in 138 countries and territories.
  4. Marriott International owns over 30 hotel brands, including luxury brands like The Ritz-Carlton and St. Regis, premium brands like Sheraton and Westin, and select-service brands like Courtyard by Marriott and Fairfield Inn & Suites.
  5. Marriott International is also the largest operator of vacation ownership properties, with more than 120 resorts under its Marriott Vacation Club brand.
  6. Marriott International is committed to sustainability, and has set ambitious goals to reduce its environmental impact, including reducing water usage and carbon emissions, and sourcing sustainable products.
  7. Marriott International is also committed to diversity and inclusion, and has been recognized as one of the best places to work for LGBTQ+ employees and people with disabilities.

Typical Mariott International Job Interview Questions

Marriott International may ask a variety of questions during a job interview to evaluate a candidate's suitability for the role. Here are some common interview questions that you may encounter:

  1. Tell me about yourself.
  2. What do you know about Marriott International?
  3. Why do you want to work for Marriott International?
  4. What interests you about this position?
  5. What are your strengths and weaknesses?
  6. How do you handle difficult customers or situations?
  7. What experience do you have in hospitality/customer service?
  8. Can you tell me about a time when you went above and beyond for a customer?
  9. How do you prioritize your tasks and manage your time effectively?
  10. How do you handle stress and pressure in a fast-paced environment?
  11. 1What motivated you to apply for this role at Marriott International?
  12. Can you describe your previous experience working in the hospitality industry?
  13. How do you handle difficult guests or customers?
  14.  Can you provide an example of a time when you went above and beyond for a

Additionally, depending on the position, you may also be asked specific questions related to your experience, skills, and knowledge relevant to the job. It's important to prepare thoughtful and well-crafted answers to these questions to demonstrate your suitability for the role. Be prepared to give specific examples from your past work experiences to demonstrate your abilities and qualifications.


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7 Tips to Pass Marriott International Job Interview

  1. Do your research: Research the company and the position you are applying for, and be prepared to talk about how your skills and experience align with the company's values and goals.
  2. Dress appropriately: Dress professionally and make sure you are well-groomed for the interview.
  3. Be on time: Make sure you arrive on time for the interview, or even a few minutes early, to demonstrate that you are punctual and reliable.
  4. Showcase your skills and experience: Use examples from your past work experiences to demonstrate your skills and how they align with the job requirements.
  5. Be prepared to answer behavioral interview questions: Marriott International often uses behavioral interview questions to assess candidates' past experiences and behaviors. Be prepared to answer questions that start with "Tell me about a time when..." and provide specific examples of your past accomplishments and challenges.
  6. Show enthusiasm and passion: Marriott International values employees who are passionate about hospitality and customer service. Show enthusiasm and a positive attitude during the interview.
  7. Demonstrate your teamwork and communication skills: Marriott International values teamwork and effective communication. Use examples from your past work experiences to demonstrate how you have worked collaboratively with colleagues and communicated effectively with customers.
  8. Ask questions: Prepare a list of questions to ask the interviewer to show your interest in the position and the company culture.
  9. Follow up: After the interview, send a thank-you note to the interviewer to show your appreciation and reiterate your interest in the position.

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Who Created Training Materials

Vadim Mikhailenko, MBA, is an experienced coach, trainer and Consultant with over 20 years of professional experience

  • Vadim works as a consultant and educator helping students to find jobs and get hired
  • He has hired many people and knows interview and assessment test process from inside out
  • Vadim holds Masters Degree in Computer Science and MBA degree from Keller Graduate School of Management

Learn from an industry expert and insider and get hired for that job, to launch your own career

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